Sector-wide the most under resourced aspect of communicating in emergencies is the communications with those affected by the emergency. All too often the onus is on getting communications materials out to the Head Office or to the international media -- overlooking those at the heart of the emergency.
Information is a right, and it is a deliverable. It bestows power -- power to take control of a situation that is by definition out of your control.
Q&A with Diane Coyle, co-author of the UN Foundation and Vodafone Foundation report New Technologies in Emergencies and Conflicts.
What key advantages does use of social media and new technologies bring in disasters?
I had the distinct pleasure of co-authoring this major new United Nations Foundation & Vodafone Foundation Technology Report with my distinguished colleague Diane Coyle. The report looks at innovation in the use of technology along the time line of crisis response, from emergency preparedness and alerts to recovery and rebuilding.